Unlock Hidden Potential With 4 Approaches: Empower Your Healthcare Team with the Blip-Zip SHELDR Skill and Will Matrix

Executive Summary

Tired of underperforming teams? The Blip-Zip SHELDR matrix unlocks powerful potential. This framework assesses SKILL and WILL in six leadership dimensions, revealing blind spots and igniting targeted development. Empower your healthcare team to rise above, conquer challenges, and deliver exceptional care. (Power words: potential, leadership, development, empower, healthcare)

Blip-Zip Takeaways

• Diagnose skill and will gaps in your team with the SHELDR matrix.
• Tailor development plans to unlock individual and team potential.
• Supercharge your healthcare team’s performance and impact.

Introduction to the Skill and Will Matrix

As a strategic health leader (SHELDR), your mission is clear: optimize population health and deliver exceptional patient care. But achieving these goals requires more than top-notch talent. You need a strategic approach to managing your team, one that unlocks their full potential and fosters a high-performance culture. The Skill/Will Matrix (S/W-M) a powerful tool empowers you to do just that.

Discission — The S/W-M Revealed

Imagine a grid with four quadrants representing a different team member archetype:

• High Performers (Can + Will): Your rockstars, possessing both the skills and drive to excel. Engage them with challenges, delegate responsibilities; and recognize their achievements.

• Untrained (Can’t + Will): Eager but lacking skills. Invest in their development with training, mentorship, and feedback. Unleash their potential—boost their loyalty.

• Unmotivated (Can + Won’t): Skilled but lacking spark. Address their concerns, align work with their interests, and create a positive environment. Rekindle their engagement—inspire them to contribute.

• Need to Exit (Can’t + Won’t): Neither skilled nor motivated. Take decisive action: provide honest feedback, manage them out respectfully—and redirect them toward roles that better suit their strengths.

Unlocking Success: For each quadrant, tailor your approach to maximize impact:

• High Performers: Challenge them with stretch assignments, involve them in population health initiatives—and reward their contributions.

• Untrained: Offer training programs, provide resources, and involve them in learning activities related to population health and patient experience.

• Unmotivated: Understand their needs, delegate tasks that align with their interests, and create a supportive atmosphere.

• Need to Exit: Set clear expectations, monitor progress, and take necessary steps while respecting their dignity and offering guidance for future success.

The S/W-M is not just an assessment tool; it’s a conversation starter. Use these questions to drive improvement:

• High Performers: How can you leverage your skills and dedication?

• Untrained: What skills do you need to develop to contribute more effectively? How can I help?

• Unmotivated: What factors are hindering your motivation? How can we create a work environment to inspire you?

• Need to Exit: What are your aspirations? How can I help you transition to align your skills?

Deep Dive Questions

To truly unleash your team’s potential, take time for deeper reflection:

• Which of the SHELDR dimensions do you excel in, and where are your growth areas?
• How can you encourage open communication about weaknesses and opportunities for growth within your team?
• What specific actions can you take to nurture the “will” aspect of leadership in your team members?
• How can you create a culture of continuous learning and development within your organization?
• How can you measure the impact of your leadership development efforts on team performance and patient outcomes?

Professional Development and Learning Activities

Empower your leadership journey with these practical exercises:

• Conduct a Blip-Zip SHELDR self-assessment to identify your personal strengths and weaknesses.
• Facilitate a team Blip-Zip SHELDR session to gain insights into individual and collective leadership dynamics.
• Develop personalized development plans for each team member based on their SHELDR assessment results.
• Implement “micro-learning” opportunities to boost specific skills identified in the SHELDR assessment.
• Create a peer coaching program to encourage ongoing feedback and support within your team.

Other Articles

DEVELOP THESE 5 COMPETENCIES FOR SENIOR HEALTH LEADERSHIP SUCCESS: TRANSFORM YOUR JOURNEY WITH THE STRATEGIC HEALTH LEADERSHIP (SHELDR) FRAMEWORK

References with Links:

• “The Willpower Instinct: How to Control the Greatest Power You Have” by Kelly McGonigal (2011): This book delves into the neuroscience of willpower and offers strategies for strengthening self-control and motivation. https://www.amazon.com/Willpower-Instinct-Self-Control-Works-Matters-ebook/dp/B005ERIRZE
• “Grit: The Power of Passion and Perseverance” by Angela Duckworth (2016): This book explores the concept of grit as a key factor in success and provides insights into cultivating perseverance and resilience. https://www.amazon.com/Grit-Passion-Perseverance-Angela-Duckworth-ebook/dp/B010MH9V3W
• “Mindset: The New Psychology of Success” by Carol Dweck (2006): This book examines the power of mindset and how adopting a growth mindset can lead to greater achievement and fulfillment. https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/1299090818
• “Emotional Agility: Get Past Your Emotions and Embrace Change” by Susan David (2016): This book provides tools and strategies for developing emotional agility, which is essential for navigating challenges and adapting to change. https://www.amazon.com/Emotional-Agility-Unstuck-Embrace-Change-ebook/dp/B016JPTPDW
• “The Fearless Organization: How to Create a Culture of Innovation and Zero-Based Thinking” by Amy Edmondson (2019): This book explores the importance of psychological safety in fostering creativity and innovation within organizations. https://www.amazon.com/Fearless-Organization-Psychological-Workplace-Innovation/dp/B08XH2JN85
• “Effective Communication for Health Professionals” 2nd EditionThis comprehensive resource provides practical guidance on teamwork, communication, and leadership within the healthcare setting. https://www.amazon.com/Practical-Therapeutic-Communication-Health-Professionals/dp/0323625452
• “The BMJ Leader: Developing Clinical Leaders for the Future” by The BMJ (2020): This online resource offers articles, tools, and training programs to support the development of clinical leaders. https://bmjleader.bmj.com/
• “The Institute for Healthcare Improvement (IHI):” This non-profit organization provides resources and programs to improve healthcare quality and safety. https://www.ihi.org/
• “The American Nurses Association (ANA):” This professional organization offers resources and support for nurses, including leadership development programs. https://www.nursingworld.org/
• “The BMJ Open: Leadership & Management” This online journal publishes articles on healthcare leadership and management. https://bmjleader.bmj.com/

These resources offer valuable insights into leadership development, emotional intelligence, team dynamics, and effective communication, enriching your understanding of the Blip-Zip SHELDR framework.

Summary

By harnessing the power of the S/W-M you can build a team that thrives to deliver exceptional care and improve the health of your communities. SHELDR is not about managing tasks; it’s about unlocking potential within A team. Step into your strategic role, empower your team, and watch your team soar!

Ready to take the next step? Share your comments and experiences with the S/W-M below. What are you waiting for?

Comments?

About the Author: I am passionate about making health a national strategic imperative, transforming and integrating health and human services sectors to be more responsive, and leveraging the social drivers and determinants of health (SDOH) to create healthier, wealthier, and resilient individuals, families, and communities. I specialize in coaching managers and leaders on initial development, continuously improving, or sustaining their Strategic Health Leadership (SHELDR) competencies to thrive in an era to solve wicked health problems and artificial intelligence (AI).

Visit https://SHELDR.COM or contact me for more BLIP-ZIP SHELDR advice, coaching, and consulting. Check out my publications: Health Systems Thinking:  A Primer and Systems Thinking for Health Organizations, Leadership, and Policy: Think Globally, Act Locally. You can follow his thoughts on LinkedIn and X Twitter: @Doug_Anderson57 and Flipboard E-Mag: Strategic Health Leadership (SHELDR)